Helpdesk & Remote PC Software

Internet Organizer Deluxe

Internet Organizer Deluxe provides your business with a central place to organize web addresses, e-mails, login names, passwords, notes, advertising, and all other net activities.

MailManager

MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, business and government to help teams deal with large volumes of email to organizational addresses such as info@example.com.

Call Centre

Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more.

LIVECHAT Contact Center

LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents

WorkOrder XP

With workOrder XP you it will be able to manage work orders and services. It includes maintenance scheduling, service status, supply control, and more. Connect to WorkOrder using the web.

Global Site Support

Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems.

Whaddidoo Trouble Tracker

Whaddidoo provides interfaces for knowlege databases. Just as you enter your current problem, our powerful embedded VectorSpace DataBase (VSDB) finds related problems and solutions. Simple fast, and ready to go... exactly what you need

Problem Solved

Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory.

MetaLAN

Windows systems management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting (Hardware/Software) -Search & modify registies

Help Desk for IIS

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.

Freeware HelpDesk CentreDesk Quotation

CentreDesk Quotation is a multi-user help desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Fast, easy call logging, easy quotations tracking, with the full history of all actions taken.

Instant Housecall

Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls and NAT routers. You can transfer files, view and control remote computers with ease.

Been There Done That

Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This latest version adds PDF output of reports and redesigned GUI

CentreDesk Corporate

CentreDesk Corpora is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

logonmypc

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall.

AccessAble Help Desk Client Server

AccessAble Help Desk Client Server Edition provides technicians a full featured windows application with plenty of reporting options. Users can request support or view the status of their requests with just a web browser.

IP Detective Suite

IP Detective Suite will report changes in your dynamic IP to your ftp site, e-mails your new IP to you and also display your IP on your desktop. Also release and renew your IP when you deem necessary and test the application with our test feature.

ieSupportManager Helpdesk

Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

Adventnet ManageEngine Desktop Central

This Enterprise Desktop Management Software provides Configurations, Inventory Management, Patch Management, Software Installation, Service Pack Installation, Desktop Sharing, System Tools, User Logon Reports and Active Directory Reports.

Templates for the Fashion Helpdesk

Try Outlook as helpdesk for customer enquiry at Fashion- and also Clothing companies. This Plugin for the Software Reply-Butler supports you when you with the keeping and also creation of the Fashion text modules for your helpdesk.

HelpDesk OSP, for Outlook and SharePoint

HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.

SRM Help Desk 2005

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included.

LabTech MSP

Windows Network Management & Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, remote control, edit files & registry, remove startup entries and much more.

VerifyMyPC

VerifyMyPC is the change tracking and management tool that watches for important changes to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes to systems.

ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support.

KnowledgeBase Deluxe

KnowledgeBase software for Windows: database management system with ready to use KB database solutions.

ShareRight Documentary

ShareRight Documentary provides detailed analysis of all file shares on the network, their associated NTFS permissions, documents contained, together with discovery and quick launch of shared folders, documents and VNC viewer.

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