Answering Machine for scripting your own professional call center business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis.

Easy-to-use Contact Manager for small business and home users to organize your personal call center to work in "hot" mode (while speaking) and keep track of your unlimited number of contacts with this customizable data warehouse.

VoiSpeed is a software solution that lets you build complete telephone networks over LANs and realize Internet telephony, CRM and Call Center applications, integrating itself with databases and managerial softwares.

PrettyMay Call Center for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX. It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant...

Axon is a virtual PBX designed to manage calls within a business or call center environment. Any business can implement this scalable PBX solution with only an existing PC which connects to phone lines and extensions using VoIP technology.

Terrasoft Call Center provides tools for registration and analyzing of incoming and outgoing calls, redirecting incoming calls to selected Terrasoft CRM users, process calls from different contacts according to the established rules.

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor

SkypeTransfer extends the basic capabilities of SkypeTM and enables you to transfer Skype calls to anyone in your Skype contact list. A great tool designed to enable Skype manual call routing.

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.