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Querybot Web Knowledgebase/FAQ |
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Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email
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Help Desk for IIS |
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Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.
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Queuing Model Excel |
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Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.
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VueChat Express |
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VueChat Express is a technology which installs a web based Customer Service / Online Help Desk software on your website in a few minutes. The Customer Service software is featured with video/voice chat, Instant Messaging, VoIP and CRM technologies.
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VueChat Enterprise Server |
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VueChat is a Customer Service software for the Government and Corporations, web based, featured with live video chat, VoIP and Customer Relationship Management (CRM) functions.
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ManageEngine SupportCenter Plus |
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ManageEngine SupportCenter Plus is a complete web-based Customer Service & Support Software offering Trouble Ticketing, Account & Contact Management, SLA Management & Knowledge base in one low-cost, easy-to-use package for superior Customer Support.
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LIVECHAT Contact Center |
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LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents
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LiveServiceDesk |
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POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to offer live customer service. Turn browsers into lifetime customers by answering questions before they click to a competitor site!
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SELLmatix PocketPos |
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Point of Sale POS on Pocket PC in Restaurants sending orders to Kitchen and Bar printers by WiFi network connection for improved customer service and profitability. Automatic update from controller that requires no re-programming when menus change.
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Boldchat Operator Client .NET |
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Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability.
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Request Tracker |
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For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
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LBE Desktop Helpdesk |
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Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
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LBE Web Helpdesk |
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Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
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TechAid ASP |
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TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser.
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LivehelpGenie |
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Live chat tool for real time text based chat for customer support and sales. Since LivehelpGenie is a service you need to signup in order to use the software. Visit our site activate your free account.
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