Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients.

Try Outlook as helpdesk for customer enquiry at Fashion- and also Clothing companies. This Plugin for the Software Reply-Butler supports you when you with the keeping and also creation of the Fashion text modules for your helpdesk.

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or GAL. Open tickets are stored in Outlook and in an Access.

Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Requests

Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.

Fully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc

This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems.

It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) (DIVX, XVID,WMV9), or wmv files..

Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users

CentreDesk Corpora is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken.

Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.

Find and track hardware and software over LAN or WAN networks, be informed when changes occur on the IT Assets that you manage, streamline helpdesk operations, proactively resolve support requests and provide better support to your end users

The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware, please visit www.netwrix.com to obtain quote.

Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web.

Fully featured Desktop and web based helpdesk software system. Includes web interface, email notifications, email logging, knowledgebase and contract management facilities. Easy to implement and use and very competitively priced.

Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online.

rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.

TekTracer is a Helpdesk and Inventory Manager Access database which tracks Computers, End Users, Leases, Network Connections, Peripherals, Software, Repairs, Technicians, Warranties, and Work Orders.

Remote helpdesk software, fast speed ,can capture video.File Drag & Drop supported

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. Designed to provide a complete support solution, to streamline helpdesk processes.

SupportMonkey is a perfect addition to any IT dept or HelpDesk software library. It allows you to email a custom built 'Monkey' to a client which will gather all necessary information and return them to you via email in either XML or Text formats.

Cerberus Helpdesk is a web based email management software created using PHP and MySQL

RKB is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. When a customer calls in with a problem, you can quickly search the database and locate the solution.

Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization.

It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) , or wmv files.. User define playback frame ra

SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful.

Lets you determine exactly what hardware and software is installed on your network, and monitor this for faults and changes.

FAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, SupportWizard raises customer satisfaction and improves retention

TechAid ASP is an Active Server Page program that easily tracks all of the time spent on projects, work orders, trouble calls, or any other task. It can be accessed from any Javascript enabled web browser.

HelpDesk OSP connects Outlook to SharePoint or Office Live. Cooperate on issue tracking and user support. Global Setting. E-mail threading. Also for OWA. Great customization possibilities. Subscription $150/month for all kalmstrom.com products.

For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services.

Netman enterprise trial edition brings in a tool which combines personal productivity with enterprise level applications. It has tools for work group communication, network monitoring and software asset management.

Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC remote control software.New Features include Linux and Pocket PC support, Monitor Mode,a whiteboard feature and record and replay

Fast and easy to use random password generator. Generates different types of passwords (e. g. speakable password). Generation of "readable" passwords. Convenient use. Password mass generation: Generation of up to 10,000 passwords in a few seconds.

Green Desktiny is a software that professionally designed for customer support helpdesk. It is powerful, simple and easy to use, yet with reasonable price.

Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere!

This FREE Help Desk and Network Inventory Management program is purpose built to help network administrators and help desk staff to more easily manage the hardware, software and activity on their networks.

A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution and other situations where information on ongoing events must be available on a network