Calculate the optimum number of customer service staff to minimise your costs. Determine the number of customers waiting, average waiting time, and service staff utilization. Review the impact of changes in service point numbers on total costs. The model considers customer arrival and service rates, the cost of service staff, and the loss of profit contribution due customer waiting time (dissatisfaction).

The TCI200B GUI Remote Control sits on the desktop of a windows computer. This freeware sends IR signals to a Motorola DCT2000 series receiver (or General Instrument DCT2000 series receiver) via a USB-UIRT (Universal Infrared Receiver Transmitter). One unique feature of all T.H.E. GUI Remote Controls is the "Key Repeat Timer" which gives you the ability to set the Timer to Repeat any Key programmatically. Useful to mute annoying commercials.

CD to MP3 WAV Maker is an easy-using and smart tool to convert your audio CD to MP3, WAV, WMA and OGG files. Its digital copy gives you perfect copy effect. CD to MP3 WAV Maker adopts advanced LAME Encoder and OGG codec, allowing you to generate various qualities of MP3, WAV, WMA and OGG files. You can edit the Title, Artist, Album, Year, Genre and Comment information into the files you create. Supports freedb and powerful reading-disc-function.

Analyzer Plus is an affordable Windows program that helps you streamline your time-reporting. With Analyzer Plus, it's simple to keep track of the time that each employee spends on each project, customer or task.Time sheet recording, analysis, and reporting just got a lot easier!

Not a real lab, but definitely a handy temperature conversion tool. This tiny instrument will simultaneously show Celsius, Fahrenheit and Kelvin degrees with one push on the slider.

Email automation tool that receive pop3 email messages and do a specified action on it without your intervention. You can define a list of Jobs to do and each one defines what field of the email message to check. If an email message satisfies these checks then you can specify one action. Each Job has an associated comment that let you better explain what you are doing, a check box to enable or disable it and a date after which the Job is active.

You can use FastItems for keeping your records. Using this program you can do your records easily and quickly. This is a fast, simple and powerful database for storage of your records. Filter items by categories, marks and date. FastItems is certified as U3 smart drive compatible. It is Portable, Secure and Easy.