Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

BOXES v7.0 [ASP]: Fun, challenging, addictive puzzle game for windows. Eliminate colored crates by maneuvering and dropping boxes on them. But, watch out for falling stones. Smarts are more important than speed. It's not as easy as it looks! Minimum System Requirements: 386 or faster; Any version of Windows (even 3.11); 256 color VGA; 4MB RAM; 3MB free hard drive space; Mouse or Joystick; Sound Card (optional, but recommended). www.dynotech.com

Simple PDF Editor is a specialized application for quickly and easily creating PDF documents. This simple utility looks like a first versions of the Word but it actually saves to the PDF format. Simply open the text or RTF file, select the line feed, page properties, font, and other options, then save it as a PDF. Features: - Import RTF (Rich Text Format) and text files - Support russian, turkish, baltic, east europe, greek CJK charset

See an email's time zone and current time with just one click, and generate a time zone chart with one more click! Don't wake your boss at 3am! Time Zone Helper lets you set up different time zones for the people you talk to across the world. You can paste a time zone overlap chart into the email you send, so you can help to organize a meeting at the right time. The chart can be customized with names, locations etc.

Bring all the heart pounding excitement of a live Fireworks show to your computer desktop with Fireworks Supreme! All the sights and sounds of a firework extravaganza! You'll oohh and ahhh along with the crowd as thrilling real time fireworks light up the night sky over 4 stunning outdoor scenes. The show starts out slow and then builds to a thrilling finale with all the explosions, booms, fireworks, you would expect at a real show!

If you want to a) open a document created in Microsoft Word, TextMaker, or OpenDocument format, but you haven't installed the respective word processor, or b) send a document but you don't know whether the recipient has installed the programs to open it, or c) quickly view and print documents without editing them? - Then you need the free TextMaker Viewer

One of BitZipper's dominant strengths is its built-in support for ACE, ARC, ARJ, BH, BZ2, CAB, ENC, GZ, JAR, LHA, LZH, RAR, TAR, TBZ, TGZ, UUE, WAR, XXE, Z, ZIP and ZOO files; no third-party products are needed. Worried about learning a new program? Don't be. The intuitive interfaces are easy to use and designed for fast results. BitZipper 4.1 supports strong 128- and 256-bit AES encryption, is WinZip, WinRAR and WinACE compatible.